You may have had some trouble accessing Freckle from Europe the past 24 hours. We’re very sorry!

It looks like a major backbone internet provider, Cogent, is experiencing major outage issues.

Freckle the application is up and running just fine; our hosting company is running just fine; but the connections between you, and the hosting company, may be in tatters, if your ISP uses Cogent somewhere up the stream.

Unfortunately, Cogent’s connectivity issues are the equivalent of the Icelandic volcano: they ground a lot of people, and there’s not a lot that can be done about it. Changing our hosting provider would not even make a difference.

Our hosting provider is working with Cogent, and here is their status blog on the issue. Unfortunately (again), Cogent themselves are remaining silent, so we don’t know anything more at this point than you do.

This totally sucks. Thank you so much for your patience and classiness.

We know it’s not really a solution, per se, but if you’re scratching your time down on paper until Freckle is back up, you might enjoy using our PDF/ paper time tracker that we made for people who love printable planners. You can still download it (because our blog is not affected by the outage due to a nice coincidence).

Download PDF (260k)

Thank you so much for bearing with us!

We’ll post updates as soon as we learn anything.

The post European Networks: Cogent Disrupting Freckle appeared first on Freckle Time Tracking.