05
May 10

European Networks: Cogent Disrupting Freckle

Argh!

You may have had some trouble accessing Freckle from Europe the past 24 hours. We’re very sorry!

It looks like a major backbone internet provider, Cogent, is experiencing major outage issues.

Freckle the application is up and running just fine; our hosting company is running just fine; but the connections between you, and the hosting company, may be in tatters, if your ISP uses Cogent somewhere up the stream.

Unfortunately, Cogent’s connectivity issues are the equivalent of the Icelandic volcano: they ground a lot of people, and there’s not a lot that can be done about it. Changing our hosting provider would not even make a difference.

Our hosting provider is working with Cogent, and here is their status blog on the issue. Unfortunately (again), Cogent themselves are remaining silent, so we don’t know anything more at this point than you do.

This totally sucks. Thank you so much for your patience and classiness.

We know it’s not really a solution, per se, but if you’re scratching your time down on paper until Freckle is back up, you might enjoy using our PDF/ paper time tracker that we made for people who love printable planners. You can still download it (because our blog is not affected by the outage due to a nice coincidence).

Download PDF (260k)

Thank you so much for bearing with us!

We’ll post updates as soon as we learn anything.


27
Apr 10

She’s Got the Beat: Musician Christine Bougie Tracks Her Time

Our inaugural Freckle Focus Interviewee is a lap steel player / guitarist / drummer / lover of the Freckle Pulse page, Christine Bougie. Christine was kind enough to take a break from recording her third album to have a chat with our intrepid Freckle reporter, Marissa.


Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Listen to tracks from Christine’s album Hammy’s Secret Life while you read!

Christine Bougie

Christine: Musician. Artist. Time-Tracker.

Marissa: First, tell me a little bit about you and what gets your attention each day.


Christine Bougie: Well, I’m a freelance musician, so I play backup music for many different artists as well as playing my own music under my own name. I play with at least ten different bands or other singer-songwriters on a regular basis. I also do some teaching, guitar lessons and recording sessions and performances. Most of my time is spent learning and working on other people’s music. And then I’m out, actually performing that music too.

How did you and Freckle meet and became friends?

I’m the type of person who likes to track my time. I’ve tried different ways of doing it just on paper, writing it down, or trying to schedule my time on my calendar.

When I saw Freckle, first of all, it looked beautiful, so I wanted to check it out because visually it was so nice. And it’s been the easiest thing to use!

The simplicity of the design and how it functions has changed the way that I do my work. As a self-employed musician, there’s a lot of time where I’m at home during the day until I have to go out and play at night. And that’s the time I need to juggle all of my different projects. I need to make sure I spend the right amount of time working on this person’s music and then working on my own music and then recording.

I track each person or band I play with as a separate project, and I track the time I spend learning tunes and playing along with that person’s music in that project. I also track personal time, like how long I spend cleaning my house or running at the gym, because I find it interesting to see. I don’t really use billable hours for my work, so my time-tracking is totally for my own personal use. But I just like seeing the visual of the Pulse page. I can see exactly where I’m spending my time and the patterns that happen during the week.

What’s something you’ve learned or discovered about your time?

I’ve discovered how much time I actually have available, and it’s given me a greater perspective and awareness of where I really want to spend that time. I’ve turned down work that I otherwise would’ve accepted if I hadn’t had Freckle to show me what time I have or don’t have available. I usually take on too much work and say yes to too many projects, so having Freckle has helped me be realistic about my time and capacity.

I had no idea where my time was going. Now I have a clear idea of how much time each kind of project takes. I’ve also learned what my best and most productive times of day are. So, for example, if I’m learning tunes for someone’s gig that’s coming up in a week, I know how much to allot to work on that and when the best times will be to do that work.

Shows and gigs used to just feel like big, looming deadlines, and I would procrastinate and cram all of the work in at the last minute. But now I just set up my project, budget the right number of hours for it, and watch that project’s graph fill up as I work on it.

It helps me prioritize too.

How does it help you prioritize your time?

The monthly pulse view shows me where my time goes. It’s motivating to see the time spent and progress made on my big important projects. And it’s de-motivating to see how much time I’ve spent doing things that I didn’t really want to do. It helps me determine what’s really valuable for me and what’s kind of a time suck.

Also, it’s like this idea that Jerry Seinfeld talked about—not breaking the chain. Someone asked him how he wrote jokes every day, and his advice was to set up a big calendar, and every time you write, put a big red “X” on the calendar. Seeing those Xs accumulate everyday will motivate you to keep it going, because you don’t want to break that chain. Freckle helps me do the same thing. Because the different projects are color coded, I can see each project’s color on the screen each day I’ve worked on it, and that’s motivating to keep it going.

So what’s been your favorite part of Freckle?

The pulse is my everything. In fact, it’s the homepage on my computer!

I love the layout and how easy is it to use, that there’s no drop menu of selecting different times or anything. You just kind of write. If you spend a hour, you press “1″ and if you spend 15 minutes on something, you press “15″ and it’s smart enough to know you mean 15 minutes and not 15 hours. That kind of stuff. It’s just very intuitive. Someone asked me, “You track so much stuff—how do you find the time to enter it all in?” And I just said, “It only takes one second.” I just finish working on something and then type in three little boxes and that’s it.

Christine's Pulse for March!

Also, the timer… That feature only got added a few months ago, and now I always use it. I can’t even imagine not using it. I love that I can just click on a project and it times itself and then gets entered into the system—I don’t have any extra steps of timing something and then writing it down myself. I just press “enter,” and the time is added.

How would you describe your relationship with time?

I kind of see time as a feeling rather than something rigid or static. And to be tracking things like this through Freckle, because it’s visual, it’s given me a different way to view what time really is. I’m not thinking about the minutes or the hours as much as how much energy I put into things I want to do.

What’s something you really, really love about the people that you work with?

What I love about the people I work with is that everyone is doing what they love all day long. There isn’t really a separation between work and play because we’re all musicians. Some of my friends think I’m crazy because I’m so organized and I do stuff like time tracking. But I like to have a little bit of structure because so much of what I do is so free and open. It’s creating and playing and having fun, which is great. But to really see progress, I like to create structure. Most people I work with are go with the flow more than I do I guess, and I like that. I need that too, because it’s a balance between my structure and the creativity and the play.

And what’s something coming up on the horizon that’s really exciting for you?

Well, I’m working on a new album! I have two previous albums I’ve recorded and I’m just about to start recording my next one this month. So that’s really exciting and that’s a project I’m tracking through Freckle too. I’m focusing on trying to raise some money to get that happening.

Will this be of your material or is this for a group that you’re working with?

It’s my own album of instrumental music, and I plan to have it out in October. I mean, I’m recording with other people all the time and playing on other peoples records and touring with other people too, but this album will be my own music.

As we’re wrapping up here, is there anything else you wanted to say that I didn’t ask you about?

I don’t know of any other musicians who are using Freckle. But I think that it would be good for more artists to use and to think about where their time goes. I would just say that I hope that I could influence some artists to check it out and give it a try.

Christine Bougie Playing Lap Steel

Christine in her element, playing the lap steel

About Christine

Christine Bougie is a lap steel player, guitarist, and occasionally a drummer, based in Toronto, Canada.

In addition to playing on over 30 recordings, she released two albums of original instrumental music: Hammy’s Secret Life (2007) and This Is Awesome (2008). She’s currently working on a third album, titled Aloha Supreme, to be released in 2010. In the meantime, she continues to perform with artists including Amy Millan, Julie Fader, Roxanne Potvin, Sylvia Tyson, John Southworth, Jenny Whiteley, and many more.

You can catch up with Christine at her website, ChristineBougie.com, and on Twitter.

You should give Freckle a spin!

If your time is precious to you, then you’ll love Freckle, too. It’s free for 30 days, across all plan types — and if you charge $25/hr or more, Freckle will pay for itself (and then some!). Take the Freckle tour!

Hey there! Are you a Freckle customer? Has Freckle helped you? Would you like to be interviewed? Drop us a line!


20
Mar 10

Say hello to INVOICING!

We’re absolutely tickled to announce that Freckle now offers you invoicing.

Oooh. What can I do with it?

You can now create invoices for any project.

You can specify a flat rate total (per invoice) or a single hourly rate (per invoice).

You can add any tax percentage you need, and specify any currency.

You can opt to show no hours, just a total, or even attach a full report on subsequent pages.

Choose your own invoice numbering and reference information.

How do I create an invoice?

We’ve made it drop-dead simple:

Just go into any of your projects with billable hours, and click Create new invoice.

As you can see, don’t have to go dig up your last invoice and figure out when you invoiced, just to make a new one. Freckle will automatically create an invoice for you out of any hours that you haven’t yet invoiced.

You can specify a date range, of course, if that’s the way you like to roll!

Then enter your client’s contact info, your contact info, including any tax IDs or whatnot that you need to include, and customize the other settings such as price/hourly rate, tax percentage, currency, and more.

(That’s just one more way we’ve shown our commitment to eliminating the demon of up-front configuration.)

I have hours invoiced before now. What do I do?

Been invoicing your Freckle time by some other means? Don’t worry, we’ve got you covered!

Just go into the project in question and click the button to Mark hours invoiced outside of Freckle. Provide the end-date of your last invoice (up to and including hours logged for that day), and we’ll mark ‘em as invoiced already so you can start with a fresh slate.

Don’t stress if you accidentally enter the wrong date. You can always undo it later.

How do I get my shiny new invoice to my clients?

Right now, you have three options:

  1. Send them a special, private link by email, IM, or any other medium you can think of.

  2. “Print” it as a PDF and email it to ‘em as an attachment.

  3. Or print it on paper, and send it along by snail mail.

These invoices look great on-screen and on paper!

Freckle Invoicing is beta.

Our brand new invoicing system isn’t done yet. We’ve tested the daylights out of it, and everything sure works on our end, but it’s still possible that you might find minor issues here and there.

If you do, let us know! Click the pink Feedback button on the left side of every Freckle page.

And we know you’re going to want it to do even more awesome stuff.

Let us know about that, too!

What do you think?


09
Mar 10

We’re refactoring, thanks!

A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over, beginning with a working simple system.
— John Gall


20
Oct 09

Say helloooooo to the new timer!

Our number one request for Freckle, ever since we started? A timer.

You asked. We answered. And we took movies.

Freckle’s got a timer now. We’re still ironing out a few little JavaScript bugs, but it’s almost ready for prime time action.

And, in the mean time, it’s available in your Freckle account. You should check it out to familiarize yourself with its ways.

But enough ado.

Launching the Timer

Here’s how you launch the timer:

  1. Log into your account
  2. Click the Settings & Tools tab at the top right
  3. Click the Timer tab
  4. Click the blue timer button

You can even drag it to your browser’s bookmark bar, so you can access it with a key command (like cmd+1 in Safari) or with a quick click, any time.

Instructions for that are on the tab there, as you can see.

Using the Timer

Like the rest of Freckle, you have choices in how you use the timer.

Mouse lovers: never fear, you can use the mouse to do everything. Except type your description, of course.

Power users: You can use the keyboard to do everything from selecting projects to time, to pausing, and of course, time entry.

If you’re a power user who tries to never touch a mouse, you’ll find hints for the keyboard-based controls at the bottom of the timer window.

Saved by the Server

You can close the timer when it’s running, because your time is actually being saved on the server.

That also means you can switch from one computer to another, and keep your time with you. Just as long as you’re logged in.

Billing Increments & Recovering from Oopses

Just like the Quick Entry Box, the timer has built-in support for your configured minimum billing increment. (Defaulting to the consultant’s standard of 15 minutes.)

And, just in case you forget about the timer when it’s running, or start it after you began your work, the time is totally adjustable before you log it.

Still a few minor quirks…

We’re aware of a couple minor bugs in the timer interaction.

If you encounter one of these little bugs, simply reload. Don’t worry, your time will NOT be lost.


02
Oct 09

Woohoo, press coverage!

From the “other people are tooting our horn so now we will re-toot it ourselves, just in case you missed it the first time around” files:

Lifehacker!

Lifehacker named us one of their Top 10 Underhyped Web Apps.

To wit:

… Freckle doesn’t require you to learn a new set of rules or input methods to track how you spend your time working for clients. If you type “Writing copy for Benderson Corp. 1h45m,” it assigns a 1-hour-and-45-minute billing for Benderson. Want to make something non-billable, but still tracked? Add an asterisk after it. Freckle offers visually appealing reports about how you’re spending time for clients, but also how you’re spending your own time, giving you the chance to assess how you’re spending your time. A plan with one account and one project is free, and any of Freckle’s other plans can be tried for 30 days free, so if you don’t find yourself addicted to its charts and graphs, you can return to your spreadsheet.

And don’t forget: you can write 1h45m, but you can also write 1.75 or 105 and Freckle will figure it out for you.

Futurezone–In German!

As you may know, Thomas and I (Amy!) live in Vienna, Austria, and so do our totally indispensable partners at abloom. ORF is the Osterreichischer Rundfunk–the (publicly-funded) Austrian Broadcasting Agency, essentially.

They did a piece on Freckle, and another time service based in Austria. It’s in German originally but this translation is pretty decent!

Dan Taylor’s Video Interview – 8 mos Ago

A while back, we did a video interview for Dan Taylor, a social media reporter who also lives in Vienna. Our interviewer was his partner Magda Pressel. And Dan clearly had a blast putting the footage together. (Just play the first few seconds, even, to see what I mean!)

freckle: time tracking rethought from Dan Taylor on Vimeo.

It’s particularly fun to look back and see where things were when we were just getting started!


23
Jun 09

Sneak peek at our new timer

Since we launched Freckle, the number one request from our customers has been:

I want a timer!

Now, there’s a reason Freckle didn’t come with a timer to start with. We didn’t want to build a timer into Freckle for all sorts of reasons: we never manage to use them properly, and even when we remember to start them, we always forget them afterwards. This results in not just a lack of data, but the presence of bad data.

We believed that timers “solve” a problem that is created by bad software to begin with.

But because of your many emails, we’ve come to the conclusion that we were wrong.

Many of you use timers quite effectively, and you’re less forgetful than us. We hear you.

So we’re going to give you, our dearest customer, the best damn timer ever.

Our Plan

We designed a timer that’s just as awesome as our friction-free Quick Entry Box (you know, the thing where you enter your time currently). A timer where you never have to touch your mouse, if you don’t want to; a timer that trusts you to know what you’re doing, and supports you in good habits.

Here are some of the design features of our new timer:

  • totally keyboard navigable: to start, stop, pause, and log
  • select or switch projects by typing the start of the project name—just like in the QE box (but without a field)
  • as few as 2 keystrokes to switch projects
  • in-app use or bookmarklet on the go
  • resume your timer, in case your browser crashes, you quit your browser accidentally, or you want to switch computers
  • auto increment rounding on finish, according to your billing practices
  • easy editable time on finish, for those times when you remember that mid-morning coffee break

And there are a few others we’re keeping under wraps.

The Sneak Preview

Keep in mind: it’s not done yet. We know many of you want it yesterday, and so do we, and we’re working our tails off. Unfortunately we can’t give you an exact date yet.

A screenshot:

A quickie video:

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23
Apr 09

Hipster Time Tracker, v1: Download & Print

For your printable pleasure, I’m happy to unveil a little goodie we’ve made for freckle time tracking customers… and anyone who has a love for pen & paper.

Download PDF (260k)

This is just version 1, and we have some other pocketable ideas.

But wait, there’s more! (coming soon)

You want more printable freebies (and maybe the occasional unmissable deal on our wonderful web apps)?

You can subscribe to our RSS feed or, if you’re not into that sorta thing, sign up for our loooow-traffic email notifications list, and I promise you won’t. miss. a thing.

Screw feed readers, email me updates

(And of course we have a digital mobile version in the works, too, but y’know, that takes a lot longer in Illustrator.)

You’re so quiet. Whatcha thinkin’?

This is not a one-off for us. We’d like to evolve & improve the state of printable time tracking tools (damn, that’s a lot of t’s!).

So please, don’t leave that poor little comment box all by its lonesome self.


09
Jan 09

New goodies: Pulse, Punch, & Feeds

One of our goals for Freckle has always been to help consultants & freelancers figure out their rhythms.

For example, those cases where you might be asking yourself: What days do I do the most work? What days the least? Hey, I worked on 3 projects on Tuesday and felt totally exhausted, but on Thursday I worked only on the Acme Widget Corp project and felt fine… even though I worked the same hours!

When you figure that stuff out, it’s a golden moment, all dramatic shafts of light breaking through the storm clouds and creepy disembodied choral music. Which is awesome.

If we can help you to create that golden moment, we’re prepared to slug it out with tough technical and design problems to do it.

But don’t blame us for the creepy disembodied choral music. We don’t know who they are, either.

Feeling Punchy

So, I am very proud to unveil our new Punch Card. You’ll find it on the Pulse page in your account.

And it will look something like this:

nutsnbolts freckle: Pulse

(Don’t mind the November date range. I haven’t been spending much time keeping our sample data current.)

Use the Punch Card to get a feel for your rhythms, and your team’s.

Mouseover a shiny blob to see what the time went to, project-wise.

nutsnbolts freckle: Pulse

We underline each project name with the corresponding color in the pie chart.

(This example has only one project used that day, but it was close to the hint text, there at the bottom.)

Click a shiny blob to go to a report for that day, so you can see all the details.

Woo!

Feed Me, Seymour!

Question: How can a body ever maintain a pulse without feeding? Answer: It can’t. Duh.

You might have spied the new orange jellybean button up there on the top right of that Pulse screenshot. If so, well-spotted.

That would be the new Pulse feed:

nutsnbolts freckle: Pulse

Subscribe for a list of all your & your teammates’ frecklings, delivered hot & fresh over your new Atom feed.

So, what do you think?

We’re hard at work on other goodies, of course, but we do so like the opportunity to stop and smell the feedback.

Talk to me, baby.


03
Jan 09

Improvements across the board

We’ve been working behind the scene on improvements, although we haven’t been crowing about ‘em too much. I aim to fix that.

Solo Plan

Chief among the obvious improvements, we added a Solo plan: 1 person with up to 10 projects, for $12 a month.

It seems like the number one feedback item we got from our launch: a 5-person plan is just too much for many of you.

I’ll be totally honest: we were surprised. We were expecting that the majority of interest would be from small teams.

But we can admit when we’re wrong!

Sign up for the solo plan

Sexier Reports

We didn’t use to display the unbillable time on the reports—which made no sense whatsoever. Now: it’s displayed, it’s broken out, we gave each section a nice color coded heading, and you can toggle the display of billable and unbillable hours as you like.

nutsnbolts freckle: Report

Print Styles

We drastically cleaned up the way that reports look when printed. We’re not done with reports & data portability yet, of course,

Preview of 201Cnutsnbolts freckle- Report201D.pdf (1 page)

Cleaner Projects

We put the projects listing page through a couple design revisions.

nutsnbolts freckle: Projects

Deactivating People & Projects

Features we originally shipped without (not expecting anything like the kind of initial traffic we received), but of course, necessary ones.

free freckle: Project: Test Project
free freckle_ People

More increment options

We switched from a plain old text field to a list of radio buttons (still not ideal, but getting there).

nutsnbolts freckle: Projects

We got feedback from people who had different tracking increment needs than us—for example, folks in the law profession who bill in 6 minute increments. No problem!

h2. And more…

This is just the short list. And we’ve got a ton more tweaks, improvements, sexifications and other things that we haven’t been able to ship yet.

Including our work on a beta API, coming soon.