On-the-fly FAQ edition #1

We have no FAQ page yet because we didn’t know what the genuine frequently asked questions would be, and by gosh do we hate fake FAQs.

Anyway, questions/comments/what-have-you:

You look very nice, but I wish we could date without having to give you a credit card on the very first day — Vlourenco

Three points here:

• There’s a 30-day free trial with no features crippled. Yes, it requires a CC, but we don’t charge you for 30 days and we remind you twice to cancel if you don’t love it. We are not in any way trying to be sneaky.
• There is a limited free account option that requires no credit card, available under the 3 paid acct options. This is an approach we borrowed from Basecamp, so I’m pretty sure it’s not an awful thing to do.
• We’re also going to post screenshots and videos and stuff later this week, but we wanted to focus first on shipping. We didn’t want to fall into the trap that so many others do, not shipping for a year or more while trying to make things perfect for every potential eventuality. We honestly did not expect this much attention (like David’s nod) so fast.

We’ll work on building the actual FAQ page tomorrow. 🙂

Please keep the feedback coming. We prefer to genuinely learn than to pretend we know everything & can anticipate all.