Time Tracking & Productivity Blog
Thomas FuchsYou run a business, and your business runs on time. Whether your need to bill your customers, or knowing which projects use up precious...
Time Tracking & Productivity Blog
Devon joined the Freckle team in 2012 and left in Summer of 2015 to seek out new adventures! You may recognize her as your Freckle Support Superhero. A graduate of Temple University, Devon is a marketeer and sort-of-German-speaker.
The Freckle Chatroom, Come Check it Out!
Last month the Freckle chatroom got a bit of a make-over, and I think you’re really going to like the new look. Now you can find the Freckle chatroom on any page in your Freckle account and on every page on the Freckle website. No directions needed! Just click the pink “Help & Support” tab in the bottom right hand corner. [...]
Devon Kreider
Import Data like a Boss (or an Account Owner)
Freckle Administrators rejoice! Gone are the days when the Account Owners had all of the power. In the past, the Freckle Account Owner was the only person on the team who had access to a number of fun hidden gems within Freckle. upgrading/downgrading the account billing info account wide settings importing data Well not anymore. 😀 Now [...]
Devon Kreider
Top 5 Reasons for Tracking Unbillable Time
Ever have those weeks where you feel like you’re just glued to your computer? By the end of the week you’re probably thinking, wow I really kicked some butt this week, Cha-Ching! And then it hits you. You can’t actually bill your client for all of that time. As it turns out all of that butt-in-chair-time doesn’t quite [...]
Devon Kreider
The Psychology of Customers
I’m not ashamed to admit that I, Devon Kreider, have made my fair share of infomercial purchases. There’s a reason why infomercials have become a massive phenomenon and and why many of us have contributed to the growing infomercial market. On the surface they’re cheesy, a bit abrasive, and provide comedians with an endless [...]
Devon Kreider
Sell Yourself, Not Your Soul
Getting a customer to spend that first dollar is an uphill battle. Sometimes it can even feel like a really steep incline that just goes on and on and on. That “first dollar problem” is why branding and positioning and marketing are so important. And not just for big bad enterprises with tons of money, but for small businesses [...]
Devon Kreider
Avoid Problem Clients and Reach Your Goals at the Same Time
I think it’s safe to say that no one wants to wake up in the morning and dread working with their clients. When you work with clients that aren’t the right fit for you, it not only makes getting out of bed in the morning difficult, but it makes it harder for you to do your best work. Your dream clients should want the same things [...]
Devon Kreider
Say Goodbye to Bad Clients
No matter if you provide a service, or sell a product, I think it’s safe to say that there is one thing every business can find a common ground. Bad customers and clients. If you put a group of people in a room together, all from different industries and different markets, I guarantee everyone would have their own customer horror story. [...]
Devon Kreider
How to Communicate Your Value
I hear the terms “value based pricing” and “perceived value” thrown around a lot when talking about raising rates and earning more money. Sometimes I feel like you can’t go five minutes in a conversation about pricing without hearing one, or both, of those terms. And it’s true, determining the value you [...]
Devon Kreider
Charging More the Value Way
How much value does your work create for your clients? When it comes down to it, that is the question at the core of the pricing issue. After all, your clients hired you for a reason. You’re not just a means to an end. You’re a part of their business. You’re adding to their business. You’re saving them money and [...]
Devon Kreider
A Magical Formula for an Increased Bank Account
If you’ve ever had trouble getting a client to pay you, then you know what a huge time kill it can be. Not only does it take weeks, sometimes longer to resolve payment problems, chasing down a client who hasn’t paid drains you of all your focus and keeps you from doing your best work. The good news is that not all clients will [...]
Devon Kreider