Quick… how many clicks does it take to find your favorite report, check out a project, check on a team member, add an expense, adjust your timers, or view your billable hours?
How many steps does it take to get the business intelligence you need out of Freckle?
Too many, if you ask us. And to fix that for ya, we’re giving Freckle a facelift.
Starting with the navigation.
The famous floating menu — that is too tiny and hard to find — is gone.
Your shiny new menu bar is now a left-y, like in most of your favorite apps. It’s roomier & easier to read. It will never scroll out of view. And it’s going to help you get to all the places you want to go faster.
Why we’re doing this…
This summer, we’re hard at work making Freckle so much better for you. We’re working on…
- faster navigation
- better analytics
- better display of the information you need to make decision in your business
- new ways to get your time into Freckle no matter where you are
- new features that you want & need to manage your larger team’s time entries…
- ways to help you get better insight into your true hourly rates, & those of your team
- and, perhaps best of all, a shiny new feature that helps you handle recurring budgets (like retainers)… and goals
But we can’t just bolt all this new goodness into the old design. Frankly, there’s no way to make it fit comfortably. (Example: This is why many of our valued customers wonder why Freckle doesn’t do expense tracking. It does, in fact, and has for ages! But it’s a bit buried.)
First things first — a better menu will make everything better.
(PS: Have you seen our new Mac menu bar app? Get yours here!)
ARRGH… a redesign?!
Concerned? Agitated? We’re sorry. And we’re trying to make this as irritation-free for you as we possibly can.
We’ve all had that experience, where we log into a favorite app and suddenly NOTHING works the way it did. It sucks.
That’s why we’re making these upgrades into baby steps for you. And why we’ll email you at least 1 week in advance of each change. The last thing we want to do is waste your time by forcing you to change how you work overnight.
So, while your menu bar & overall page framework has changed, the rest of Freckle experience will work as you expect… until we email you about the next baby-step upgrade
Can I switch back to the old design?
No, we’re sorry. This isn’t just a cosmetic change, we’re improving the whole app in order to roll out wonderful new features that you’re going to love… that simply won’t fit into the old app design.
And: Freckle’s overall design hasn’t changed a lick since December 2008. We don’t make changes lightly. These improvements are necessary for us to serve you better.
Yeah, it does… at first. Especially since Freckle has looked virtually the same since 2008.
Once shock wears off, and you use the new design for a while, we believe that you’ll find that it’s faster, better, easier to use.
What’s with the grey? It’s so… dark.
The principles of art & interior design tell us that a darker background will help the bright colors pop out even more.
The grey stands out now and looks so dark because it’s new, and it’s what’s new stands out. But, like a neutral wall color, it will fade into the background as you get used to it.
All these improvements are for you.
It may take a little while to get used to, but…
We truly believe that you’ll agree with us that the new app design feels more put together, more complete, and ultimately more useful. It’s also more flexible. Now you can shrink your window down quite small and Freckle will scale with it!
But most importantly, this new design framework enables us to make Freckle…
- faster to get around
- easier to use
- more feature-ful
All of which are going to help you, every single day.
Keep talking to us.
We love hearing from you.
If you’d like to talk to Devon and Amber in customer support, drop us a line — or click the pink “Feedback & Support” tab from anywhere in Freckle.