Freckle


29
Sep 14

Saved Reports Can Save You Time!

Public Freckle Announcement:  Report DeJa Vu is a *real life epidemic* that Frecklers all over the world are currently experiencing.

Symptoms may include, but are not limited to, thinking you’ve seen this report somewhere before and eye rolling.

While side affects include a loss of your valuable time and the cranky.

photo cc @JD Hancock

photo cc @JD Hancock

In all seriousness though, why run the same report over and over again when you’ve got a million and one other things to do?

If you have any sort of recurring report that you need to run, you can save the report permanently and come back to it later.

  • a weekly report on a project
  • a monthly report on each of your team members
  • a monthly report on all of your projects
  • a weekly report focused on specific tags
  • a monthly report to view paid vs. unpaid hours & invoiced vs. awaiting payment hours

With the “save permanently” option, all of the parameters you’ve set for that report will be saved in your Reports tab.

That means next time you want to run that report, you won’t need to choose the projects, people or tags all over again. :D

The only thing you’ll need to change about your saved report is the time frame which you’re running the report for!

And changing the time frame is super easy when you use one of the pre-set time frames or use the Quick Date Calendar.

Let’s see it in action!

Step 1:

Run the report you need just like any other report in Freckle. Choose which projects, time frame, people and tags you want to run the report on.

running a report

Step 2: 

Click the “save permanently” button in the upper right hand corner of your report.  This will save your report to the Reports tab in your green control panel on the left.

save permanently button

Step 3:

Later when you need to run that same report again for a new time frame, go to your Reports tab in the green control panel on the left and click on the last report you’ve saved.

saved reports

Step 4:

Change the time frame of your report by using one of the pre-set time frames or the Quick Date Calendar and click the blue “Run It” arrow when you’re ready.

change date frame & run new report

 

Once you’ve clicked “Run It” you’ll have a brand new report!

Don’t get stuck in Report Deja Vu.  Save your reports and save yourself some time.


8
Sep 14

Freckle Timers are in Sync

The Freckle Timers may not have the dance moves that the 90’s boy band N’Sync did, but they’re so in sync that they probably could form their own band.

Timer Band Members:

  • Freckle Web Timer (Old Granddad)
  • The Freckle Menubar Timer (The New Kid)
  • The Freckle Mobile Timer (Mini-T)

All of the Freckle Timers are nicely synced together so that you can easily move from your office to a meeting across town without missing a beat!

desktop & menubar timers

We know that you’re super busy. You’ve got a team to manage, clients and customers, projects out the wa-zoo AND you’ve got to get that dentist appointment  you’ve rescheduled one too many times.

That’s a lot to keep track of.  So we brought in some choreographers (aka the Freckle developers) to get all of the Freckle Timers on the same beat.

When you pause a timer on any one of the Freckle Timers, you’ll see that change reflected on all other Timers in Freckle.

Let’s say that you’re tracking time on a project called, Robot Princess Unicorn, on your Freckle Menubar Timer.  You realize you’ve got a meeting to get to and you leave your desk in a hurry without pausing the Robot Princess Unicorn timer.

On your way out the door you realize you didn’t pause your Menubar Timer. Usually that means doing annoying maths *shakes fists at sky*.

Don’t sweat it!  You can quickly pull up your Freckle Mobile Timer, pause Robot Princess Unicorn, and be on your merry way.  When you get back from your meeting, Robot Princess Unicorn will be waiting for you, right where you left off.

The same is true if you’re away from your computer and realize you want to be tracking your time.

You can open your Freckle Mobile Timer, start the clock, and when you get back to your desk, your Menubar or Desktop Timers will already be running.

We’ve been working hard to get all the Freckle Timers singing along to the same tune. There’s one place where the Timers a little off key and don’t automatically sync yet in the Freckle Mobile Web version. Don’t panic… you can either reload your mobile browser or if you saved the App to your home screen on Android (via Chrome) you can quit your Freckle Mobile App by swiping it off the task manager screen.

And since we know you’ve got a lot going on, we’re working on getting the Freckle Mobile Web version in sync with all of the other Timers.

So go ahead, run around, the Freckle Timers will stay in sync with your busy life!

P.S. The polls are now open for a Timer band name. :D


25
Aug 14

The Freckle Chatroom, Come Check it Out!

Last month the Freckle chatroom got a bit of a make-over, and I think you’re really going to like the new look.

Now you can find the Freckle chatroom on any page in your Freckle account and on every page on the Freckle website.  No directions needed!

Just click the pink “Help & Support” tab in the bottom right hand corner.

Help & Support

Weekdays between 10 am – 5 pm EST the Freckle Team will be hanging out in the chatroom ready to help you and answer any questions you may have. :)

Even if you don’t have an immediate problem, stop by and say “Hi“, to us.

The humans behind Freckle waiting to talk with you:

  • Amy Hoy:  Co-Founder & Freckle Designer
  • Thomas Fuchs:  Co-founder & Javascript Guru
  • Devon Kreider:  Resident Support Superhero
  • Thomas Cannon:  Freckle Developer
  • Amber Gohn:  Resident Support Superhero

If no one from the Freckle team is available to talk to you, don’t worry.

You can easily email us at [email protected] or visit the Freckle Help Site when you click on the pink “Help & Support” tab and we’ll get back to you ASAP.

Why do we have a chatroom?

Because we love our customers (that’s you!) and we want to hear from you!


7
Aug 14

Hello OS X Yosemite Public Beta!

We love our Macs here at Freckle—that’s why the Freckle Mac App is now fully compatible with the Mac OS X 10.10 Yosemite Public Beta, and works and looks great, even with the new dark menus mode!

BtUCpo2IAAAhkGc

See you on the final version in this fall!


21
Jul 14

Import Data like a Boss (or an Account Owner)

Freckle Administrators rejoice! Gone are the days when the Account Owners had all of the power.

In the past, the Freckle Account Owner was the only person on the team who had access to a number of fun hidden gems within Freckle.

  • upgrading/downgrading the account
  • billing info
  • account wide settings
  • importing data

Well not anymore. :D

Now Freckle Administrators will see an extra tab in their control panel.  And not just any tab.  Administrators will have access to the coveted ‘Data Import’ tab.

Data Import

 

Forget about waiting around for someone else to import that data you need.  Freckle is making it easier than ever to get down to business.

Move over Account Owners, it’s time for the Admins to shine.

P.S. Freckle Team Members and Freelancers, we haven’t forgotten about you!  We’ve got some features coming your way ASAP.

P.P.S. Tell us what you want to see.  Admins, Team Members, and Freelancers alike.  What else would make your life easier?  What do you dream about being able to do in Freckle?  We want to know!

Drop us a line at [email protected] or click the pink ‘Help & Support’ tab in the bottom right hand corner of your account to chat with real humans (that’s us!).


18
Jun 14

Freckle Time Tracking’s Getting Prettier… and Better!

Quick… how many clicks does it take to find your favorite report, check out a project, check on a team member, add an expense, adjust your timers, or view your billable hours?

How many steps does it take to get the business intelligence you need out of Freckle?

Too many, if you ask us. And to fix that for ya, we’re giving Freckle a facelift.

Starting with the navigation.

The famous floating menu — that is too tiny and hard to find — is gone.

Your shiny new menu bar is now a left-y, like in most of your favorite apps. It’s roomier & easier to read. It will never scroll out of view. And it’s going to help you get to all the places you want to go faster.

 

Screen Shot 2014-06-18 at 12.20.43 PM

Why we’re doing this…

This summer, we’re hard at work making Freckle so much better for you. We’re working on…

  • faster navigation
  • better analytics
  • better display of the information you need to make decision in your business
  • new ways to get your time into Freckle no matter where you are
  • new features that you want & need to manage your larger team’s time entries…
  • ways to help you get better insight into your true hourly rates, & those of your team
  • and, perhaps best of all, a shiny new feature that helps you handle recurring budgets (like retainers)… and goals

But we can’t just bolt all this new goodness into the old design. Frankly, there’s no way to make it fit comfortably. (Example: This is why many of our valued customers wonder why Freckle doesn’t do expense tracking. It does, in fact, and has for ages! But it’s a bit buried.)

First things first — a better menu will make everything better.

(PS: Have you seen our new Mac menu bar app? Get yours here!)

ARRGH… a redesign?!

Concerned? Agitated? We’re sorry. And we’re trying to make this as irritation-free for you as we possibly can.

We’ve all had that experience, where we log into a favorite app and suddenly NOTHING works the way it did. It sucks.

That’s why we’re making these upgrades into baby steps for you. And why we’ll email you at least 1 week in advance of each change. The last thing we want to do is waste your time by forcing you to change how you work overnight.

So, while your menu bar & overall page framework has changed, the rest of Freckle experience will work as you expect… until we email you about the next baby-step upgrade :)

Can I switch back to the old design?

No, we’re sorry. This isn’t just a cosmetic change, we’re improving the whole app in order to roll out wonderful new features that you’re going to love… that simply won’t fit into the old app design.

And: Freckle’s overall design hasn’t changed a lick since December 2008. We don’t make changes lightly. These improvements are necessary for us to serve you better.

Change sucks.

Yeah, it does… at first. Especially since Freckle has looked virtually the same since 2008.

Once shock wears off, and you use the new design for a while, we believe that you’ll find that it’s faster, better, easier to use.

What’s with the grey? It’s so… dark.

The principles of art & interior design tell us that a darker background will help the bright colors pop out even more.

The grey stands out now and looks so dark because it’s new, and it’s what’s new stands out. But, like a neutral wall color, it will fade into the background as you get used to it.

All these improvements are for you.

It may take a little while to get used to, but…

We truly believe that you’ll agree with us that the new app design feels more put together, more complete, and ultimately more useful. It’s also more flexible. Now you can shrink your window down quite small and Freckle will scale with it!

But most importantly, this new design framework enables us to make Freckle…

  • faster to get around
  • easier to use
  • more feature-ful

All of which are going to help you, every single day.

Keep talking to us.

We love hearing from you.

If you’d like to talk to Devon and Amber in customer support, drop us a line — or click the pink “Feedback & Support” tab from anywhere in Freckle.


6
Jun 14

Never forget to track time with the Freckle Mac OS X Menubar App

We’ve all been there—you forgot to track time at all or didn’t stop and log that timer you started at the beginning of your work day. Whether you’re excited about a new client, have to finish a project by a deadline or just got distracted by the latest lolcats—tracking time is often the last thing on your mind. It’s a pain to have to reconstruct what you did all day at the end of a long work day when you’re tired and want to go home.

Wouldn’t it be nice to have access to time tracking from anywhere on your computer, without having to go to your browser first? How awesome could it be if you could log time with just a few keystrokes, without ever having to touch your mouse or leave the application you’re working in, even if it’s a fullscreen app? What if a quick glance could tell you if a timer is running, and for which project?

Screen Shot 2014-06-06 at 10.37.36 AM

Never fear, this is all over now with the new Freckle OS X Menubar app. The Freckle timer is now always just one key combo (by default ⌃⌥⌘Space, but you can change that to whatever you like) or one click in the menubar away. When not in use, the Freckle Menubar app shows you if there’s a running timer and how much time has elapsed. When a timer is running, the animation of the Freckle logo includes the project color, so you instantly know what project the timer is on.

Many of you use multiple screens (we do, too!), and features like spaces and full screen apps on your Macs—when you hit the keyboard shortcut, the Freckle app will always open on the screen you’re working on right now so you don’t need to go look for it. And, you can also launch the Freckle OS X Menubar app automatically when you log in (see preferences in the app), so you never forget to launch Freckle. Freckle will always ready for you!

Best of all, these are the exact same timers that you see in Freckle itself and in the mobile app. Log the timer from anywhere and the Freckle Menubar app will notice and update itself accordingly.

Download the free Freckle Mac OS X Menubar App today!

We’d like to say extra special thanks to all our beta testers! You’re awesome!


26
Apr 14

One click Excel, PDF and CSV from your reports

Did you know that Freckle supports one click downloads of reports, as PDF, CSV and now also as Excel spreadsheet? It couldn’t be simpler, just run a report, set filters, grouping and aggregation options as you need and then click one of these buttons:

report-downloads

Boom—your download will start after a few seconds! The file that’s downloaded is conveniently named with your Freckle account name and the option you set (length permitting). In the above example if you’d download the Excel spreadsheet, the file would be called slash7_from_2014-03-01_to_2014-03-31.xlsx.

By the by, the new Excel export works with Office 2007 and above, on PCs, Macs and iOS.

Freckle_Excel

Bonus: Numbers (Apple’s spreadsheet app) can open it as well!

Happy downloading!


19
Apr 14

Freckle on your phone

Here’s how you run Freckle on your phone!

Note that using the mobile version of Freckle requires that your account uses hashtags. All newer accounts (since April 2013) use hashtags automatically. If you have an older account that hasn’t been migrated yet, please see your help article on migrating to hashtags (it only takes a few minutes!).

On your iPhone (iOS 6 & 7)

Just click the button and you’ll download our official Freckle app from the App Store (it’s free!).

On your iPhone (older iOS)

Older iOS

To use our official App Store app above, you’ll need iOS 6.1 or higher. But no fear, if you don’t want to install it or you can’t because you have an older iOS version, you can alternatively just use Safari:

1. Sign in to your Freckle account

2. Use Safari’s “Add to Home Screen” to get a permanent Freckle icon on your home screen.

3. Start Freckle from your home screen. It will work just like any other app!

On your Android Phone

Android

You’ll need Android 4 or higher, with Chrome 34 (latest version as of April 2014) or higher installed.

1. Sign in to your Freckle account

2. Next, use Chrome’s “Add to homescreen” option. Confirm by tapping “Add” in the dialog that pops up.

3. Start Freckle from your homescreen!

On Android, Freckle will show as “Web App” in the task manager.

Please note that for now, Freckle doesn’t work with Firefox for Android. We’re planning support for that in the future, as well as eventually having a native Android app in Google Play. We don’t plan to support very old (version 2.x) Android phones.


10
Apr 14

Find projects quicker with Freckle’s new Timer

Freckle’s Timer has received a facelift and optimizations to be quicker to use and prettier to look at!

timer

The main thing that works differently from before is the much improved search. Either click the project search box or type the / shortcut key to start searching (you can also just start typing any letter or number to stat searching when the search box is not active yet!).

Freckle will now find projects that are similarly named and typos are no problem if you’re not sure about the spelling of something. Use your and cursor keys or mouse to select a project and press or click the play button to start your timer or log it!

Want to create a new project and start timing immediately? Easy, just use N (hold down your shift key and press “N”) or click the “+ new project” button in the top right. Fill in your new project name, hit and you’re done!

There’s more keyboard shortcuts available—check out the build in cheatsheet by pressing ? (that’s / on US keyboards) or clicking the keyboard icon in the bottom right.

The Timer now always has a bright pink bar on top to make it easier to find if you have tons of windows open on your computer, and the currently running project’s colors are large and brightly visible so you can see what project you’re running the timer on at a glance.

For those of you who have lots and lots of projects—you’ll enjoy the much improved load times when you have hundreds of projects.

Don’t forget—the you can safely close the timer window at all times. Browser crashes? Freckle laughs in the face of those… Timers are stored on Freckle’s servers so you can just reopen the timer window, even on a different computer or your phone and all timers will still be there!

We’ve updated our help article on the Timer as well, it’s a great refresher if you haven’t used the timer recently. :)