Sign in to freckle

Signing in & user accounts

  1. How do I sign in?
  2. How do I know my account name?
  3. What if I forgot my password?
  4. What if I forgot my domain name (account name)?
  5. How do I cancel my account?
  6. How do I add more members to our team?
  7. How do I rename my account?
  8. How to I set User Permissions? / What is the Freelancer feature?

  1. How do I sign in?

    Just like you, your Freckle account is a unique and beautiful snowflake… and to log in, you need only to type in its very own unique and beautiful URL.

    Your Freckle account’s URL looks like this:

    http://uniqueandbeautiful.letsfreckle.com

    Where uniqueandbeautiful, of course, is merely a placeholder for your very own account name.

  2. How do I know my account name?

    If you are the account administrator, you picked your account name when you signed up. If you are a regular Joe User, you had no say in the URL, alas!

    But either way, you should have an email in your archives from Freckle with your login URL.

    The email is from Freckle Team and has the subject line “Freckle welcomes you!”

  3. What if I forgot my password?

    No problem! Reset your password by going to your Freckle sign-in page, located at:

    http://YOURACCTNAME.letsfreckle.com/

    And click the “Password Reset” tab on the bottom right.

  4. What if I forgot my domain name (account name)?

    Don’t remember your domain? Refer to your welcome email, with the subject line of either freckle welcomes you! (if you created the account) or You’re invited to freckle! (if you were brought onto an existing account).

    Still can’t find it? Send us an email with your name & any other information that could help us locate your account.

  5. How do I cancel my account?

    This question is under Plans. Click here to go to it!

  6. How do I add more members to our team?

    You’ve upgraded from the Solo to the Mini plan because your team has grown and you want to add the new members to your project? Easy!

    On the righthand side of your dashboard is your control panel. Click on “People” to get to the page with the active accounts.

    There you can see all the accounts that are currently active – so far, there’s only one account listed and that should be you. Click the button on the top right corner labeled “+ add person” to do exactly that – add a new member to your project!

    A pop up-window will appear where you can add user details and login data. Don’t forget to check the “Hide my password”-box if you’re feeling watched.

    The added member is immediately visible on the list of active accounts. Move your mouse over the user’s field to change the settings, show reports or deactivate the user.

    A disabled user can always be re-activated. Go to the active accounts (see above) and click on the “reactivate” button to re-animate an archived member.

  7. How do I rename my account?

    You’ve signed up as “Joe Normal” in the heat of the moment but now you want to change your account’s name to “Joe Superstar” because that’s who you really are? Easy!

    First, log into your account and click on the “admin” tab to get to your admin area.

    Changing your account name means that bookmarks, RSS feeds and sent invoices need to be updated, since all the old links connected to your old name will no longer work.

    Enter your desired name into the text field.

    Make sure not to forget to tick the check box, that reminds you that all your previous URLs, bookmarklets, invoice links and RSS feeds will stop working.

    All you need to do now is click the button labelled “Rename account” and you’ll no longer be known as “Joe Normal”!

    After the name change you will receive an e-mail with your new sign-in URL and a reminder to update your bookmarks, RSS feeds, invoice links etc.

  8. How to I set User Permissions? / What is the Freelancer feature?

    Sometimes you need a freelancer or subcontractor working on some of your projects, but you do not want them to have access to ALL of your projects. Someone who is marked as a ‘Freelancer’ will only have access to the projects you set for them, and they will not be able to see invoices, or other team member’s time entries.

    To set user permissions you must be logged in as the account owner. Then click on the People tab

    Hover over the team member you want to edit & click Settings

    Then click on the Freelancer button to change the team member’s access

    Under the “Project Access” tab, choose which projects the new freelancer can access. (You can also create new projects here, too! Just type in the new name, like you do when logging time)

    Then you should be all set!