You run a business, and your business runs on time. Whether your need to bill your customers, or knowing which projects use up precious...
Business
3 Ways To Get Your Team To Track Time
You run a business, and your business runs on time. Whether your need to bill your customers, or knowing which projects use up precious resources—you rely on accurate and timely time tracking: who did what when, and for how long. In the minds of your team members time tracking probably is far down the list of what they think is important. [...]
How to Land Big Fish Clients with No Cold Calling
Is there anything worse than cold-calling? Not only is it stressful — *cough* I mean… character-building — it doesn’t work for the kinds of prestigious clients you really want. Neither does sending in your résumé, no matter how awesome your cover letter. True, having contacts deep inside the organizations is great — if you’ve [...]
Top 5 Reasons for Tracking Unbillable Time
Ever have those weeks where you feel like you’re just glued to your computer? By the end of the week you’re probably thinking, wow I really kicked some butt this week, Cha-Ching! And then it hits you. You can’t actually bill your client for all of that time. As it turns out all of that butt-in-chair-time doesn’t quite [...]
The Psychology of Customers
I’m not ashamed to admit that I, Devon Kreider, have made my fair share of infomercial purchases. There’s a reason why infomercials have become a massive phenomenon and and why many of us have contributed to the growing infomercial market. On the surface they’re cheesy, a bit abrasive, and provide comedians with an endless [...]
Sell Yourself, Not Your Soul
Getting a customer to spend that first dollar is an uphill battle. Sometimes it can even feel like a really steep incline that just goes on and on and on. That “first dollar problem” is why branding and positioning and marketing are so important. And not just for big bad enterprises with tons of money, but for small businesses [...]
Avoid Problem Clients and Reach Your Goals at the Same Time
I think it’s safe to say that no one wants to wake up in the morning and dread working with their clients. When you work with clients that aren’t the right fit for you, it not only makes getting out of bed in the morning difficult, but it makes it harder for you to do your best work. Your dream clients should want the same things [...]
Say Goodbye to Bad Clients
No matter if you provide a service, or sell a product, I think it’s safe to say that there is one thing every business can find a common ground. Bad customers and clients. If you put a group of people in a room together, all from different industries and different markets, I guarantee everyone would have their own customer horror story. [...]
How to Communicate Your Value
I hear the terms “value based pricing” and “perceived value” thrown around a lot when talking about raising rates and earning more money. Sometimes I feel like you can’t go five minutes in a conversation about pricing without hearing one, or both, of those terms. And it’s true, determining the value you [...]
Charging More the Value Way
How much value does your work create for your clients? When it comes down to it, that is the question at the core of the pricing issue. After all, your clients hired you for a reason. You’re not just a means to an end. You’re a part of their business. You’re adding to their business. You’re saving them money and [...]
Top 10 Signs You Should Raise Your Rates
December is crunch time for most freelancers. It’s that time of year again. Time to take on a few extra projects to make going to the mall less painful, and time to say, ‘yes’ to ridiculous requests from your clients. photo cc alli It’s the holidays, so you’ll give them a break; they just need one more thing done; [...]