Time Tracking & Productivity Blog
Thomas FuchsYou run a business, and your business runs on time. Whether your need to bill your customers, or knowing which projects use up precious...
One click Excel, PDF and CSV from your reports
Did you know that Freckle supports one click downloads of reports, as PDF, CSV and now also as Excel spreadsheet? It couldn’t be simpler, just run a report, set filters, grouping and aggregation options as you need and then click one of these buttons: Boom—your download will start after a few seconds! The file that’s downloaded [...]
Thomas Fuchs
Top 5 Reasons for Tracking Unbillable Time
Ever have those weeks where you feel like you’re just glued to your computer? By the end of the week you’re probably thinking, wow I really kicked some butt this week, Cha-Ching! And then it hits you. You can’t actually bill your client for all of that time. As it turns out all of that butt-in-chair-time doesn’t quite [...]
Devon Kreider
Freckle on your phone
Here’s how you run Freckle on your phone! Note that using the mobile version of Freckle requires that your account uses hashtags. All newer accounts (since April 2013) use hashtags automatically. If you have an older account that hasn’t been migrated yet, please see your help article on migrating to hashtags (it only takes a few [...]
Thomas Fuchs
Find projects quicker with Freckle’s new Timer
Freckle’s Timer has received a facelift and optimizations to be quicker to use and prettier to look at! The main thing that works differently from before is the much improved search. Either click the project search box or type the / shortcut key to start searching (you can also just start typing any letter or number to stat searching [...]
Thomas Fuchs
Heartbleed and Freckle
tl;dr Freckle was patched on Monday within hours of public knowledge of this security problem. We recommend that you change your password and API token. This Monday (April 7, 2014) afternoon (ET) the Heartbleed bug (CVE-2014-0160) was made public. It is a very serious security problem with the way web servers (like Freckle) handle encrypted [...]
Thomas Fuchs
The Psychology of Customers
I’m not ashamed to admit that I, Devon Kreider, have made my fair share of infomercial purchases. There’s a reason why infomercials have become a massive phenomenon and and why many of us have contributed to the growing infomercial market. On the surface they’re cheesy, a bit abrasive, and provide comedians with an endless [...]
Devon Kreider
Sell Yourself, Not Your Soul
Getting a customer to spend that first dollar is an uphill battle. Sometimes it can even feel like a really steep incline that just goes on and on and on. That “first dollar problem” is why branding and positioning and marketing are so important. And not just for big bad enterprises with tons of money, but for small businesses [...]
Devon Kreider
Avoid Problem Clients and Reach Your Goals at the Same Time
I think it’s safe to say that no one wants to wake up in the morning and dread working with their clients. When you work with clients that aren’t the right fit for you, it not only makes getting out of bed in the morning difficult, but it makes it harder for you to do your best work. Your dream clients should want the same things [...]
Devon Kreider
Say Goodbye to Bad Clients
No matter if you provide a service, or sell a product, I think it’s safe to say that there is one thing every business can find a common ground. Bad customers and clients. If you put a group of people in a room together, all from different industries and different markets, I guarantee everyone would have their own customer horror story. [...]
Devon Kreider
How to Communicate Your Value
I hear the terms “value based pricing” and “perceived value” thrown around a lot when talking about raising rates and earning more money. Sometimes I feel like you can’t go five minutes in a conversation about pricing without hearing one, or both, of those terms. And it’s true, determining the value you [...]
Devon Kreider